What void means
A void bet or selection is treated as having no active result for settlement purposes. Depending on the bet, the stake may be returned or the selection may be removed from a multiple under the relevant rules.
Check the void settlement for the specific sport, market and bet structure. Read the operator's rules for the exact market and bet type.

Why a selection may be void
Common situations can include a non-runner, cancellation, abandonment or a market-specific condition that was not met. Rules differ by sport and by whether the bet was placed ante-post or on the day.
The event and market rules specify the treatment; this list is explanatory rather than exhaustive.
Check the account record
Open betting history and inspect the settled selection, void label and any linked rule reference. If the result is unclear, contact support through the official route with the bet details.
For broader settlement language, see the settlement-rules guide. For combined bets, also read the accumulator guide.
Your next step


